Education Sessions

Learn from the best

Marketplace is the home of the best travel and bus industry speakers and topics. See what we have lined up below. You can sort and search sessions as needed.

  • Session 1001 | Out of Sight, Out of Mind? Stay Top of Mind with your Social Status

    Track: Technology

    Speaker | Sima Dahl

    Saturday / January 11
    01:30 PM — 02:30 PM

    Room 211

  • Session 1002 | Amplify Your Conflict Resolution Skills

    Track: Professional & Business Development

    Speaker | Vincent Ivan Phipps

    Saturday / January 11
    01:30 PM — 02:30 PM

    Room 210

  • Session 1003 | In Brands We Trust - How to Build A Profitable Brand for Sales Success

    Track: Sales & Marketing

    Speaker | Johnny Campbell

    Saturday / January 11
    01:30 PM — 02:30 PM

    Room 209

  • Session 1004 | The Technology for Sales Short Course

    Track: Technology

    Speaker | Crystal Washington

    Saturday / January 11
    03:00 PM — 04:00 PM

    Room 211

  • Session 1005 | The Fine Art of Building Business Relationships and Expanding Networks

    Track: Professional & Business Development

    Speaker | Debra Fine

    Saturday / January 11
    03:00 PM — 04:00 PM

    Room 210

  • Session 1006 | The Ultimate Sales Messaging System

    Track: Sales & Marketing

    Speaker | Brian Williams

    Saturday / January 11
    03:00 PM — 04:00 PM

    Room 209

  • Session 1007 | Broadway Workshop

    Saturday / January 11
    03:00 PM — 04:00 PM

    Room 214

  • Session 1008 | Instagram Marketing Secrets - How to use Instagram to Find, Attract and Turn Prospects into Customers

    Track: Technology

    Speaker | Johnny Campbell

    Saturday / January 11
    04:30 PM — 05:30 PM

    Room 211

  • Session 1009 | Amplify Your Leadership Skills

    Track: Professional & Business Development

    Speaker | Vincent Ivan Phipps

    Saturday / January 11
    04:30 PM — 05:30 PM

    Room 210

  • Session 1010 | Rhythm & Rhyme for Rewarding Relationships

    Track: Sales & Marketing

    Speaker | James Brown

    Saturday / January 11
    04:30 PM — 05:30 PM

    Room 209

  • Session 1011 | Broadway Workshop

    Saturday / January 11
    04:30 PM — 05:30 PM

    Room 214

  • Just a Bite of the MKPL App

    Track: Education Bites

    Speaker | ABA

    Sunday / January 12
    09:00 AM — 09:14 AM

    Education Bites Area on Networking Floor

  • Session 2001 | Digital Selling: What Every B2B Sales Leader Should Stop, Start & Continue

    Track: Technology

    Speaker | Sima Dahl

    Sunday / January 12
    09:30 AM — 10:30 AM

    Room 211

  • Session 2002 | The Fine Art of Networking: One Conversation at a Time

    Track: Professional & Business Development

    Speaker | Debra Fine

    Sunday / January 12
    09:30 AM — 10:30 AM

    Room 210

  • Session 2003 | A New Perspective On Sales Messaging

    Track: Sales & Marketing

    Speaker | Brian Williams

    Sunday / January 12
    09:30 AM — 10:30 AM

    Room 209

  • Just a Bite of Presentation Skills that Create Results for the Travel Professional

    Track: Education Bites

    Speaker | Dave Sheffield

    Sunday / January 12
    10:00 AM — 10:14 AM

    Education Bites Area on Networking Floor

  • Session 2004 | Reimagine, Recharge, Refresh--TechTools for Travel & Tourism

    Track: Technology

    Speaker | Crystal Washington

    Sunday / January 12
    11:00 AM — 12:00 PM

    Room 211

  • Session 2005 | Rubber Band Resilience: How ABA Professionals Can Stretch without Snapping

    Track: Professional & Business Development

    Speaker | Kathy Parry

    Sunday / January 12
    11:00 AM — 12:00 PM

    Room 210

  • Session 2006 | CUS Factor

    Track: Sales & Marketing

    Speaker | Brian Williams

    Sunday / January 12
    11:00 AM — 12:00 PM

    Room 209

  • Session 2007 | ADAS– Emergency Automatic Braking

    Track: Motorcoach Safety

    Sunday / January 12
    11:00 AM — 12:00 PM

    Room 206

  • Session 2008 | ELD Session

    Track: Motorcoach Innovations

    Sunday / January 12
    11:00 AM — 12:00 PM

    Room 202

  • Session 2009 | Security Risk/Reduction Strategies

    Track: Motorcoach Regulatory & Compliance

    Sunday / January 12
    11:00 AM — 12:00 PM

    Room 208

  • Session 2010 | Top Three Apps for Travel and Tour Domination

    Track: Technology

    Speaker | Crystal Washington

    Sunday / January 12
    03:00 PM — 04:00 PM

    Room 211

  • Session 2011 | Stop Running on Empty - A Road Map to More Energy & Increased Engagement

    Track: Professional & Business Development

    Speaker | Kathy Parry

    Sunday / January 12
    03:00 PM — 04:00 PM

    Room 210

  • Session 2012 | 7 Minute Scramble: How to Sell Your Destination or Attraction Quickly!

    Track: Sales & Marketing

    Speaker | Dave Sheffield

    Sunday / January 12
    03:00 PM — 04:00 PM

    Room 209

  • Session 2013 | Navigating the Borders Expeditiously, New Programs from CBP

    Track: Motorcoach Safety

    Sunday / January 12
    03:00 PM — 04:00 PM

    Room 206

  • Session 2014 | Recent Changes to the DOD Military Bus Program

    Track: Motorcoach Innovations

    Sunday / January 12
    03:00 PM — 04:00 PM

    Room 207

  • Session 2015 | Updates on the Drug & Alcohol Clearinghouse

    Track: Motorcoach Regulatory & Compliance

    Sunday / January 12
    03:00 PM — 04:00 PM

    Room 208

  • Just a Bite of CTIS Program

    Track: Education Bites

    Speaker | IUPUI

    Sunday / January 12
    04:30 PM — 04:44 PM

    Education Bites Area on Networking Floor

  • Session 2016 | E-mail Productivity Strategies for Client/Sales Professionals

    Track: Technology

    Speaker | Randall Dean

    Sunday / January 12
    04:30 PM — 05:30 PM

    Room 211

  • Session 2017 | The Great Game of Busines

    Track: Professional & Business Development

    Speaker | John Kennedy

    Sunday / January 12
    04:30 PM — 05:30 PM

    Room 210

  • Session 2018 | Blabvertising: Word of Mouth Marketing Essentials for the Travel Pro

    Track: Sales & Marketing

    Speaker | Dave Sheffield

    Sunday / January 12
    04:30 PM — 05:30 PM

    Room 209

  • Session 2019 | New Safety Directors & Refreshers: Creating a Corrective Action Plan, returning from a Conditional or Unsatisfactory Rating

    Track: Motorcoach Safety

    Sunday / January 12
    04:30 PM — 05:30 PM

    Room 206

  • Session 2020 | TSA Update

    Track: Motorcoach Innovations

    Sunday / January 12
    04:30 PM — 05:30 PM

    Room 207

  • Session 2021 | Drug Testing for Non-DOT Employees

    Track: Motorcoach Regulatory & Compliance

    Sunday / January 12
    04:30 PM — 05:30 PM

    Room 208

  • Just a Bite of Solve the Mystery of Energized Teams: Power Up and Perform

    Track: Education Bites

    Speaker | Kathy Parry

    Sunday / January 12
    05:15 PM — 05:29 PM

    Education Bites Area on Networking Floor

  • Session 3001 | Taming the E-mail Beast for Gmail Users: Key Strategies for Managing E-mail Overload in Gmail

    Track: Technology

    Speaker | Randall Dean

    Monday / January 13
    09:30 AM — 10:30 AM

    Room 211

  • Session 3002 | "The Five Dysfunctions of a Team"

    Track: Professional & Business Development

    Speaker | John Kennedy

    Monday / January 13
    09:30 AM — 10:30 AM

    Room 210

  • Session 3003 | Presentation Skills that Create Results for the Travel Professional

    Track: Sales & Marketing

    Speaker | Dave Sheffield

    Monday / January 13
    09:30 AM — 10:30 AM

    Room 209

  • Session 3004 | NTSB Update

    Track: Motorcoach Safety

    Monday / January 13
    09:30 AM — 10:30 AM

    Room 206

  • Session 3005 | Electric School Buses

    Track: Motorcoach Innovations

    Monday / January 13
    09:30 AM — 10:30 AM

    Room 207

  • Session 3006 | Motorcoach Model Curriculum

    Track: Motorcoach Regulatory & Compliance

    Monday / January 13
    09:30 AM — 10:30 AM

    Room 208

  • Just a Bite of Culture of Excellence

    Track: Education Bites

    Speaker | Jacqueline Hayes

    Monday / January 13
    10:00 AM — 10:14 AM

    Education Bites Area on Networking Floor

  • Session 3007 | Digital Marketing/LinkedIn

    Track: Technology

    Speaker | Terry Sullivan

    Monday / January 13
    11:00 AM — 12:00 PM

    Room 211

  • Session 3008 | Raise Your Standards, Improve Your Performance

    Track: Professional & Business Development

    Speaker | Jacqueline Hayes

    Monday / January 13
    11:00 AM — 12:00 PM

    Room 210

  • Session 3009 | The One Hour Strategic PlanThe One Hour Strategic Plan

    Track: Sales & Marketing

    Speaker | John Kennedy

    Monday / January 13
    11:00 AM — 12:00 PM

    Room 209

  • Session 3010 | Seatbelt Maintenance Working Group Meeting

    Track: Motorcoach Safety

    Monday / January 13
    11:00 AM — 12:00 PM

    Room 206

  • Session 3011 | FMCSA Portal 101: Data Qs & Crash Preventability Challenges

    Track: Motorcoach Innovations

    Monday / January 13
    11:00 AM — 12:00 PM

    Room 207

  • Session 3012 | BusMARC Session

    Track: Motorcoach Maintenance & Operations

    Monday / January 13
    11:00 AM — 12:00 PM

    Room 208

  • Session 1313 | Taming the E-mail Beast for MS Outlook Users: Key Strategies for Managing E-mail Overload Using Outlook

    Track: Technology

    Speaker | Randall Dean

    Monday / January 13
    03:00 PM — 04:00 PM

    Room 211

  • Session 3014 | Zap the Gap Generational Differences Reexamined

    Track: Professional & Business Development

    Speaker | Meagan Johnson

    Monday / January 13
    03:00 PM — 04:00 PM

    Room 210

  • Session 3015 | Becoming the #1 Choice in a Crowded Market

    Track: Sales & Marketing

    Speaker | Gerry Obrion

    Monday / January 13
    03:00 PM — 04:00 PM

    Room 209

  • Session 3016 | New Safety Directors & Refreshers: Driver Monitoring, HOS Review, Exemptions, Remedial Training

    Track: Motorcoach Safety

    Monday / January 13
    03:00 PM — 04:00 PM

    Room 206

  • Session 3017 | FMCSA Update

    Track: Motorcoach Regulatory & Compliance

    Monday / January 13
    03:00 PM — 04:00 PM

    Room 207

  • Session 3018 | BusMARC Session

    Track: Motorcoach Maintenance & Operations

    Monday / January 13
    03:00 PM — 04:00 PM

    Room 208

  • Just of Bite of ABA Media

    Track: Education Bites

    Speaker | YGS

    Monday / January 13
    04:30 PM — 04:44 PM

    Education Bites Area on Networking Floor

  • Just of Bite of ABA Media

    Track: Education Bites

    Speaker | YGS

    Monday / January 13
    04:30 PM — 04:44 PM

    Education Bites Area on Networking Floor

  • Session 3019 | Online Reputation Management

    Track: Technology

    Speaker | Joel Felcher

    Monday / January 13
    04:30 PM — 05:30 PM

    Room 211

  • Session 3020 | Culture of Excellence

    Track: Professional & Business Development

    Speaker | Jacqueline Hayes

    Monday / January 13
    04:30 PM — 05:30 PM

    Room 210

  • Session 3021 | The Fundamentals of Destination Storytelling

    Track: Sales & Marketing

    Speaker | Doug Motel

    Monday / January 13
    04:30 PM — 05:30 PM

    Room 209

  • Session 3022 | BusMARC Roundtables

    Track: Motorcoach Maintenance & Operations

    Monday / January 13
    04:30 PM — 05:30 PM

    Room 208

  • Just a Bite of They Buy Your Because

    Track: Education Bites

    Speaker | Gerry Obrion

    Monday / January 13
    05:15 PM — 05:29 PM

    Education Bites Area on Networking Floor

  • Just a Bite of Playing the Game of 2020

    Track: Education Bites

    Speaker | Doug Motel

    Tuesday / January 14
    09:00 AM — 09:14 AM

    Education Bites Area on Networking Floor

  • Session 4001 | How Technology Can Help Small Business Deliver a Better Customer Experience

    Track: Technology

    Speaker | Barry Moltz

    Tuesday / January 14
    09:30 AM — 10:30 AM

    Room 211

  • Session 4002 | Zap the Gap Generational Differences Reexamined

    Track: Professional & Business Development

    Speaker | Meagan Johnson

    Tuesday / January 14
    09:30 AM — 10:30 AM

    Room 210

  • Session 4003 | Online Reputation Management

    Track: Sales & Marketing

    Speaker | Joel Felcher

    Tuesday / January 14
    09:30 AM — 10:30 AM

    Room 209

  • Just a Bite of Business Continuity Planning

    Track: Education Bites

    Speaker | William Caldwell

    Tuesday / January 14
    10:00 AM — 10:14 AM

    Education Bites Area on Networking Floor

  • Just a Bite of Hacking/Cyber Security

    Track: Education Bites

    Speaker | Chris Sullivan

    Tuesday / January 14
    11:00 AM — 11:30 AM

    Education Bites Area on Networking Floor

  • Session 4004 | YouTube Tourism Marketing

    Track: Technology

    Speaker | Susan Sweeney

    Tuesday / January 14
    11:00 AM — 12:00 PM

    Room 211

  • Session 4005 | Business Continuity Planning

    Track: Professional & Business Development

    Speaker | William Caldwell

    Tuesday / January 14
    11:00 AM — 12:00 PM

    Room 210

  • Session 4006 | "Must Have" Tools for Easier Social Media

    Track: Sales & Marketing

    Speaker | Doug Motel

    Tuesday / January 14
    11:00 AM — 12:00 PM

    Room 209

  • Session 4007 | Hacking/Cyber Security

    Track: Technology

    Speaker | Chris Sullivan

    Tuesday / January 14
    03:00 PM — 04:00 PM

    Room 211

  • Session 4008 | Small Business Hacks: 25 Shortcuts for Your Success

    Track: Professional & Business Development

    Speaker | Barry Moltz

    Tuesday / January 14
    03:00 PM — 04:00 PM

    Room 210

  • Session 4009 | The 7 Essential Strategies for Tourism Marketing Success

    Track: Sales & Marketing

    Speaker | Susan Sweeney

    Tuesday / January 14
    03:00 PM — 04:00 PM

    Room 209