Sessions

Learn from the best

Marketplace is the home of the best travel and bus industry speakers and topics.  Check out any of the Marketplace OnDemand sessions that you may have missed. You can sort and search sessions as needed.

  • Getting More From Virtual Work: Key Tips for Home Office/Remote Productivity

    Track: Business Strategies

    Click to View Recorded Session

    Speaker: Randall Dean

    In this new program reflecting our current times with the coronavirus outbreak, Randy Dean, MBA, The E-mail Sanity Expert®, will take his 16+ years "working from a home office" and leading virtual client meetings and webinars, and provide you with tips that can greatly increase your productivity and effectiveness with both. We'll discuss critical set up, equipment, software, tools, and apps that will make your work from home experience more productive and less distracting.  We’ll also discuss critical tips for running and/or attending online virtual meetings so they can be more useful and effective.  All in a quick webinar program!

     

    Thursday / February 4
    02:00 PM — 03:00 PM

    Recorded Session

  • The Comeback: How to Prepare for the Surge of Travel Coming Our Way

    Track: Business Strategies

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    Speaker: Gini Trask

    Experts are predicting a enormous surge in the travel sector post-pandemic. What can your company do to be prepared? We will discuss protocols and practices for moving forward. What travelers expect in this "Brave New World of Getting Back to Travel" and how to lay the foundation now for success later.

     

    Monday / February 22
    02:00 PM — 03:00 PM

    Recorded Session

  • 540 Innovative Thinking

    Track: Business Strategies

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    Speaker: Wade Younger

    Have you ever wished you had a game changing idea? One of those Google, Facebook, or iPhone ideas that would change your life and the world around you? 540 Vision shows you how to generate innovative ideas and turn them into a reality.  But how do you translate a fantastic vision into something practical? How do you make sure you reap the benefits from it? How do you develop and nurture the mindset that takes you to the next level? Let 540 Vision be your guide to success!

     

    Thursday / March 4
    12:00 PM — 01:00 PM

    Recorded Session

  • TikTok What? Short Form Video to Connect & Convert

    Track: Business Strategies

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    Speaker: Heather Lutze

    With Tiktok, Instagram reels, and stories, how does a business owner make sense of such cutting-edge social video tech? Short Form Social Video is here to stay.  Capture the special moments of your events and tours LIVE. To make your work look fresh and hip by capturing your events LIVE that tells a real story. Leave feeling comfortable in creating a video in a whole new way…easily.

    Thursday / March 4
    02:00 PM — 03:00 PM

    Recorded Session

  • Managing the Uncertainties - How Manage Change and Grow Your Business

    Track: Professional Skill Development

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    Speaker: Johnny Campbell

    Are the changes in today's world an opportunity for prosperity or a pain in the neck? Change can be scary and there are clear uncertainties in the marketplace due to COVID, but you can transition through them & succeed. In this program, we will discuss how business professionals can manage change and navigate through the uncertainties of the marketplace & grow their business.

     

    Monday / March 22
    12:00 PM — 01:00 PM

    Recorded Session

  • Be At Your Best Every Day: 5 Principles To Consistent Sales Success

    Track: Business Strategies

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    Speaker: David Fellman

    Whether it’s your full-time job or just one of the many hats you wear as an owner or manager, you are a salesperson. So the question is, are you really functioning at your best in that role every day? It’s easy to get sidetracked, to develop bad habits, and even bad attitudes. It’s not always easy to maintain your enthusiasm and your commitment to growing your business.    This is a session that will help you to reboot, through 5 Guiding Principles:   

    1. Have a business-building attitude 
    2. Be all about customer service and Customer Maximization 
    3. Don’t make it all about price 
    4. Time really is money, pay attention to how you’re spending it 
    5. If you have bad customers, do something about it!

    Monday / March 22
    02:00 PM — 03:00 PM

    Recorded Session

  • Leading from the Middle

    Track: Professional Skill Development

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    Speaker: John Kennedy

    Leading from the Middle:  Join John Kennedy as he addresses the new thought-provoking look at leadership in today’s economy. The hierarchy of yesterday's corporate org chart is being flattened and the “new now” of management and leadership demands a new approach. John will dive deep into the four levels of leadership, the three qualities of a successful leader, and how vision, values and volition can provide the right environment for emerging or existing leaders to drive impact and relationships within their teams.

    Thursday / April 1
    10:00 AM — 11:00 AM

    Recorded Session

  • OneNote, One Drive, and Office Lens: Three Essential Microsoft 365 Tools for Extended Productivity

    Track: Professional Skill Development

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    Speaker: Randall Dean

    Microsoft Office users have used Outlook for years for enhanced productivity, but with the rise of Microsoft 365, they now have a new suite of tools than can expand productivity, collaboration, and coordination. Three of the easiest tools to use are OneDrive (and related OneDriveLive.com), OneNote, and the new Office Lens app for scanning/PDF creation. In this program by Randy Dean, MBA, The E-mail Sanity Expert®, he shows you how these natural extensions to your Microsoft tools can enhance your real-time productivity, increase the productivity of your smart-phone/tablet devices, and move beyond individual productivity to deeper team productivity and collaboration.

    Thursday / April 1
    12:00 PM — 01:00 PM

    Recorded Session

  • The Future of Travel is Here

    Track: Business Strategies

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    Speaker: Crystal Washington

    The travel and tourism industry has been disrupted. Now what? Are you positioning yourself to take advantage of travelers and planners aching to resume travel? How are you preparing to future-proof your business for the next disruption? Discover the innovative and fun tactics you should employ today to secure your tomorrow!

    Thursday / April 1
    02:00 PM — 03:00 PM

    Recorded Session

  • Book With Confidence: Creating Confidence in Travelers

    Track: Business Strategies

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    Speaker: Gini Trask

    During the pandemic, Gini Trask and her company Top Tier Travel have traveled over 2,000 travelers. In this seminar she will cover implementation of customer communication, cancellation, change and safety protocols for travelers and creating a "Book with Confidence" program to help travelers feel confident making plans to travel in these uncertain times.

    Monday / April 19
    10:00 AM — 11:00 AM

    Recorded Session

  • Upcycle Your Social Media for a New Audience

    Track: Business Strategies

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    Speaker: Heather Lutze

    Sometimes you have to remind them of what they have missed. You have created incredible tour experiences, but business is not what it used to be. Create amazing, relevant content from what you already have  in your archive of photos, stories, and events.   Create a fresh twist on past events.  Take what you already have from years gone by and upcycle them for a new social audience.

     

    Monday / April 19
    12:00 PM — 01:00 PM

    Recorded Session

  • Selling with Buyochemistry

    Track: Business Strategies

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    Speaker: Wade Younger

    Buyochemistry is a keynote which analyzes what makes people buy. Understand what people really want. Discover how to optimize your brand, based on the latest neuroscience.  This presentation identifies the factors that influence buyers’ decisions in a world cluttered with messages.  Through a study of the human psyche, understand the subconscious mind and its role in deciding what the buyer will buy.

     

    Monday / April 19
    02:00 PM — 03:00 PM

    Recorded Session

  • The Future of Work

    Track: Business Strategies

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    Speaker: Crystal Washington

    Constant technology innovations, Gen Z entering the ranks, and a changing global marketplace were already dramatically impacting the face of the workplace. Then 2020 arrived and the script got flipped upside-down. Technology strategist and futurist Crystal Washington shows leaders how they can thrive now while keeping an eye on the horizon to be ready to ride future waves of change.

    Thursday / May 6
    12:00 PM — 01:00 PM

    Recorded Session

  • Accelerating Towards the Convenience Economy

    Track: Business Strategies

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    Speaker: John Kennedy

    There are three types of economies--Price, Experience and Convenience.  The innovative changes and outcomes of the last year have forced many organizations to recreate the manner in which they connect, communicate and engage with their consumers. Join John as he discusses all three and helps your company to accelerate towards the new level of engagement--the convenience economy.

    Thursday / May 6
    02:00 PM — 03:00 PM

    Recorded Session

  • Google Keep, Google Drive, and Google Shortcuts – Three Essential Productivity Tools for Google Users

    Track: Professional Skill Development

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    Speaker: Randall Dean

    Three powerful productivity tools are now readily available to G-Suite users – Keep, Drive, and a Chrome add-on – Google Shortcuts. These programs greatly enhance your capabilities beyond Gmail and Calendar. Learn to use Google Keep to create and share notes, checklists, and more; use Drive as your primary cloud drive for documents/files, how to share files with Drive, and use the app on your phone as a scanning/PDF creation device. You will also learn about Google Shortcuts – a Chrome browser tool giving you “fingertip” access to the most-used Google apps.. Take your Google usage to a new level with this program!

     

    Monday / May 17
    10:00 AM — 11:00 AM

    Recorded Session

  • Building Your Net-Worth through Result-Driven Networking - How to Network Like a Pro and Grow Your Business

    Track: Business Strategies

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    Speaker: Johnny Campbell

    Networking: Professional selling in its highest form. Networking when done correctly has the power to put more leads and money in your pocket with less resistance than any other method of marketing. In this program, we will discuss your networking positioning and how you can use LinkedIn, Facebook & various other online networks to obtain More Referrals and Grow Your Business.
     

    Monday / May 17
    02:00 PM — 03:00 PM

    Recorded Session

  • Rules Of Engagement

    Track: Business Strategies

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    Speaker: David Fellman

    Engagement is a magic word in business. You want employees who are engaged with you, not just showing up every day and working for a paycheck, but understanding and working with you toward your goals. You want customers who are equally engaged, which helps you to maximize the value of each customer relationship, and you must engage with prospects in order to turn them into customers in the first place. Finally, you want suppliers who are true partners, not just people/companies who sell you things. So how does this happen? Better communication, perhaps involving a different approach to communication. This fast moving session will help you to understand the Rules Of Engagement in the modern marketplace.    Learning Objectives:   
    • How to define, validate and communicate your company’s core values  
    • How to provide your team members with a voice in decision-making processes 
    • How to create an “engagement pathway” from your advertising to your website to the point of sale. 
    • How to know – not just think or hope! – that you have happy and loyal customers

    Thursday / June 3
    12:00 PM — 01:00 PM

    Recorded Session