Face-to-Face Appointments

ABA offers seven-minute pre-scheduled appointments, where motorcoach and tour operator Buyers obtain information and create business relationships with travel industry Sellers. These one-to-one appointments are the core of the ABA Marketplace week.

Operator Buyer appointment-taking delegates are seated at individual booths for the entire week on the Business Floor and have appointments on all day Sunday, all day Monday, and all day Tuesday. There are 162 appointment slots available in the Buyer appointment schedule.

Travel industry Seller delegates do not have booths, but walk the floor and move from Buyer to Buyer for their appointments. There are 54 appointment slots available in the Seller appointment schedule. The Seller session is based on the company’s membership code and is scheduled as follows:

Appointment Sessions

(54 Appointment Slots per Session)

DMOs Hoteliers* Attractions* Receptive Operators Charter Operators Associates* Allied Associations
Mon AM / Tues PM
Mon PM / Tues AM
*These registration types will be assigned one fo the two sessions based on availability.

Appointment Requests By The Number

Different member categories are scheduled for appointments during the same sessions, but appointment requests are processed separately to ensure an even distribution of appointments among DMOs, Hoteliers, Attractions, Receptive Operators/Tour Planners, Charter Operators, Associate and Allied Associations. There is a maximum of 54 appointments scheduled but delegates are able to request additional companies to increase the probability of appointments being scheduled.

(Appointment Takers Only)

DMO/Receptives/Charter Requests Hoteliers Requests Attractions/Associates/Allied Associations Requests Total Requests
75 75 75 225
DMOs Appointment Takers Make 75 Buyer Requests
Hotelier Appointment Takers Make 75 Buyer Requests
Attraction Appointment Takers Make 75 Buyer Requests
Receptive Appointment Takers Make 75 Buyer Requests
Charter Appointment Takers Make 75 Buyer Requests
Associate Appointment Takers Make 75 Buyer Requests
Allied Associations Appointment Takers Make 75 Buyer Requests

Understanding the ABA Scheduling Process

Appointment codes are assigned to you on the day you register, and appointments are prioritized and scheduled in order of your appointment code. Appointments are not prioritized based on the date your appointment requests are made. Appointments are scheduled based on your company registration date, priority of request and type of request.

ABA’s appointment scheduling program schedules nearly 90% of mutually requested appointments (meaning both the Buyer and Seller requested to meet with each other in their top priority of requests), and 90% of the Buyer requested appointments. Requesting the maximum appointments allowed increases your chances of getting those mutual requests.


  • Mutual: Appointment generated from a Mutual request (Both Buyer & Seller requested each other)
  • Buyer: Buyer requested appointment
  • Seller: Seller Register Type (i.e. Lodging, DMO, Attraction, Rec Op) requested appointment